Frequently Asked Questions
For product tutorials please see; <tutorials page link here> | For more product support please see; <support page link here>
For product tutorials please see; <tutorials page link here> | For more product support please see; <support page link here>
The Masterplug Breeze is a 2-in-1 bladeless appliance that provides both heating and cooling, allowing you to use it all year round. It features ceramic heating technology and an integrated fan for airflow during warmer months.
The unit offers two heat settings: 1000W and 1500W, ideal for small to medium-sized rooms. It uses energy-efficient PTC ceramic heating for fast, even warmth with built-in safety mechanisms.
No—this is a bladeless fan, not an air conditioner. It does not reduce air temperature but improves airflow for comfort. For true cooling, combine with ventilation or an air conditioning unit.
Yes. The Masterplug Breeze is Wi-Fi enabled and supports voice control through Amazon Alexa and Google Assistant. It also connects to the Masterplug SmartEnergy app, which allows remote control, scheduling, and energy monitoring.
Yes, this is one of its standout features. The SmartEnergy app is able to provide real-time energy usage tracking, helping you understand your power consumption and reduce costs.
The Breeze is designed for quiet operation, making it suitable for use in bedrooms, offices, or nurseries. While not silent, it’s quieter than most traditional fan heaters due to its bladeless technology.
It includes overheat protection, a child lock, and a tip-over auto shut-off, ensuring it’s safe for use in homes with children or pets.
The bladeless design ensures safer operation, easier cleaning, and smoother, more consistent airflow. It’s ideal for homes with children or pets and provides a sleek, modern aesthetic.
Minimal maintenance is required. Clean the air intake regularly with a dry cloth and ensure dust does not accumulate around the base. No filters or internal blades mean fewer moving parts to clean.
It’s most effective in small to medium-sized spaces—bedrooms, home offices, or living rooms up to approximately 20–25 m².
Yes. In addition to app and voice control, the unit comes with a physical remote control for easy manual use.